No refunds given. Bookings can be rescheduled for a fee of $8.50 per person providing at least 48 hours notice is given. If between 24-48 hours notice has been given, this fee will increase to 20% of the activity’s cost per person. If less than 24 hours notice has been given, there will be no opportunity to reschedule the booking.
Itineraries may vary or be substituted for any reason including seasonal conditions, weather extremities, natural disasters, etc. Adventures cancelled by Riverlife due to bad weather will be rescheduled without any charge.
No. Once you’ve paid for your booking, you can relax and leave the rest up to us!
No. We require payment in advance to confirm your booking. We accept payment via all major credit cards, EFTPOS and cash at the counter.
General Sessions require a minimum of 48 hours in advance to book. However, we do recommend booking as early as possible, as availability can fill up quickly.
Yes. Please get in touch with us if you would like more information.
Yes, we accept EFTPOS and all major credit cards. However, please note that there is no ATM at Riverlife and we do not offer cash-out.
Yes. Riverlife strongly advocates for sun safety and provides complimentary sunscreen to all guests.
Yes. Riverlife offers complimentary shower facilities for all guests.
Yes. Locker facilities are available to hire.