07 3517 4954

service@riverlife.com.au

JOB OPPORTUNITIES AT RIVERLIFE

Riverlife is part of the Adventour Group – South East Queensland’s premier tour, activity and hospitality brand. We have a growing family of passionate and talented employees and are always on the look out for the next superstar to join our teams.

We currently have the following opportunities:

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Adventure Manager

What an opportunity! Due to our Adventure Manager heading off on his own adventure we have our highly sought after Adventure Manager role now open for applications.

Your role on a day to day basis will be to manage the adventure centre.

The best part of the job is that every customer comes to Riverlife to enjoy themselves wether it be to try something new, a day out with friends or family or just visiting Brisbane and looking for fun things to do!

Qualifications & experience

  • Qualification in tourism, sales, or management is highly advantageous.
  • Prior experience with other tour operators, group sessions or school camps is preferred.
  • Strong strategic thinking skills are valuable for creating effective staff schedules and optimizing operations.
  • Excellent telephone skills, verbal communication, and customer service abilities are essential. This includes active listening, conveying information clearly, and handling customer inquiries professionally, even under pressure.
  • Experience in the online booking platform Rezdy and use of other CRM and sales softwares is advantageous
  • Demonstrated self-confidence and the ability to lead and direct both clients and staff effectively.

Tasks & responsibilities

  • Proactively identify and capitalize on new enquiries, with a primary focus on increasing sales in all areas of the business.
  • Work with the sales team and focus on reaching our target of doubling our school excursion bookings within a 12 month period.
  • Manage all instructors & customer service staff to ensure all tours run on time, are fun and run safely
  • Take ownership of the department’s financial performance by achieving sales targets, monitoring revenue streams, and managing expenses effectively.
  • Using the Rezdy booking platform to optimize sales channels, enhance the customer booking experience, and increase online sales.
  • Ensure that all equipment is in safe working order to support sales activities and prevent any disruptions to customer experiences.
  • Ensure compliance with all OH&S (Occupational Health and Safety) requirements, to maintain a safe environment for staff and customers.
  • Manage all facets of the business to ensure every day runs smoothly for instructors & customer Service staff.

Benefits

  • Work with an iconic Adventure Tour business in the heart of Brisbane
  • Access to use all equipment for you, friends and family
  • Bonus system in place
  • Riverlife is right on the Brisbane river with amazing views
  • Grow your industry experience with a reputable Brand

 If you think this dream job sounds like a good fit please click to apply and we’ll be in touch.

 

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Casual Adventure Guides

We operate a great range of activities from our location, including Rock Climbing, Abseiling and Kayaking.

If you are a qualified guide, and are wanting to join our teams, please click below to complete your details, and we will contact you shortly.

Please note, a valid Working With Children Check (Blue Card) and current First Aid/CPR is required for all applicants.

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Casual Event Staff

We run large numbers of functions throughout the year, and need casual staff to help us deliver the best possible service to our customers.

If you are interested in joining our teams, click below to complete your details, and someone from The Fresh Collective will be in touch. Please note, we require a current Queensland RSA for all applicants. You will also need to have reliable transport to our venue(s), as functions often end after public transport finishes.

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Business Proposition

We are looking for a coffee lover and business opportunist who is ambitious and driven and wants to become their own boss.

Run your own business and take over the operation of our fantastic Gustave Cafe on Wheels at the Kangaroo Point Cliffs.

See the attached pdf to find out more.

To apply, send your business proposal to groups@riverlife.com.au attn. John Sharpe.

Careers at Riverlife

We advertise all permanent roles via Seek, so please search for Riverlife on Seek.com.au to see if we have any current opportunities.